Privacy Policy


This document explains how we, the Community Foundation serving Tyne & Wear and Northumberland (Community Foundation), use data for the GeNErosity Festival 2018 website. We are the data controllers for this website.

Why do we need your information?

There are two instances where we will need to collect your data:

· Unsung GeNErosity Heroes

· Event bookings through Eventbrite

We require your personal information for managing the Unsung GeNErosity Heroes competition. One of the aims of the GeNErosity Festival is ‘to celebrate and raise awareness of what philanthropy has achieved in the North East’. As part of this we want to recognise local people in the North East who have made a significant contribution through their own personal giving within their means. By collecting data we are able to identify individuals, gain consent and ensure a fair and transparent competition. You can read the full Privacy Policy for Unsung GeNErosity Heroes here.

We also require data to manage the booking process for those events managed through Eventbrite. In this instance, the data is used to confirm a reservation and create an attendance list for the events. This is principally to ensure that everyone who has reserved a place is accommodated. For any queries about your booking, we may contact you via the email address supplied.

Whose data do we collect?

We hold minimal data about those who have entered a nomination for Unsung GeNErosity Heroes. You can read the Privacy Policy for this here. We also hold data with regards to the event bookings submitted through Eventbrite.

How we obtain your data

We collect data about you through a third parties, namely SurveyMonkey and Eventbrite. All the information we hold about you about Unsung GeNErosity Heroes has been provided directly to us by you through Survey Monkey.

We also obtain data through the completion of booking forms for some – but not all - GeNErosity Festival events. This is done securely through Eventbrite. We will be able to access this data.

Where a booking is confirmed through a third party we will not access that data. This will be the case for a majority of the ‘Powered by Philanthropy’ activities.

We also collect data from publicly available sources. Examples include information gathered through social media like Twitter. We may retweet from Twitter and publicise on the GeNErosity Festival website as a means of sharing public involvement in our Unsung GeNErosity and pledge card campaigns.

What we do with your data and why

For administrating Unsung GeNErosity Heroes, please see the Privacy Policy for it here.

Administrating the event booking process

The core purposes of our data processing are to:

· Confirm booking place(s) on particular events

· Collate a register for these events

· Use headline non-personal data to establish attendance numbers for the evaluation report

· Contact the individual who booked in the event of event cancellation, query over the booking or other such event related questions.

We collect the following classes of information:

· Name, email address of person booking, and number of tickets acquired

· As these events are free, no financial information is requested

Protecting your data

We keep your data secure in our database with appropriate security mechanisms in place.

In principle we do not share your data with anyone else or any other organisation unless it is necessary for the purpose for which you have given us the data. Examples are given below:

Unsung GeNErosity Heroes – please see the Privacy Policy for this here.

Data is stored by Eventbrite as this is the method through which we collect data concerning some – but not all – events. As a data controller of their account-holding Consumers, Eventbrite will adhere to a Consumer's request that Eventbrite delete that Consumer's personal data.

We may share basic information on attendance numbers as part of the evaluation and report writing for the GeNErosity Festival.

Our responsibilities

The law requires us to tell you the basis on which we process your data.

Some activities require your consent. If the law requires your consent to process data in a certain way then we will obtain it before carrying out that activity.

In all other cases the law allows us to process your data if it is in our legitimate interest to do so, but only so long as we need to and your “interests or your fundamental rights and freedoms are not overriding”. Practically speaking this means we carry out an exercise to check that we will not cause you harm by processing your data, that the processing is not overly intrusive and that we will only do so in a way which is described in this privacy notice.

Data with regards to the Unsung GeNErosity Heroes competition will be held until January 2019, when it is then deleted. Data in regard to event bookings through Eventbrite will also be deleted in January 2019 once the evaluation report has been written.

Your rights

The law requires us to tell you that you have a variety of rights about the way we process your data. These are as follows:

  • Where our use of your data requires consent, you may withdraw this consent at any time.
  • Where we rely on our legitimate interest to process data, you may ask us to stop doing so.
  • You may request a copy of the data we hold about you.
  • You may change or stop the way in which we communicate with you or process data about you, and if it is not required for the purpose you provided it, then we will do so.
  • If you are not satisfied with the way we have processed your data then you can complain to the Office of the Information Commissioner.
  • You have the right for this data to be erased if:
    • The personal data is no longer necessary for the original purpose of collection;
    • The lawful basis for processing was consent and that consent is now withdrawn;
    • You have exercised the right to object to the processing, and there are no overriding legitimate interests;
    • The personal data has been unlawfully processed.

Contacting us

If you have any questions about this privacy notice, about the way in which we process your data, or if you wish to change the way we use your data, including how we communicate with you, then please contact us:

Sonia Waugh, Chief Finance and Operating Officer, Philanthropy House, Woodbine Road, Newcastle upon Tyne NE3 1DD

T: 0191 222 0945


Charity number: 700510

Website Cookies

For details of how cookies are used to understand the way our website is used please click here.